Terms of Service

Solvify CRM - Effective Date: 9/24/2025

1. Acceptance of Terms

By accessing and using CRM Publish ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Solvify CRM is a comprehensive customer relationship management platform that helps businesses manage their operations, projects, customers, and integrations across multiple platforms.

  • Social media account integration and management
  • Content scheduling and publishing
  • Analytics and insights reporting
  • Customer engagement tracking

3. User Accounts and Registration

To use our Service, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains current and accurate

4. Social Media Integration

Our Service integrates with third-party social media platforms. By connecting your social media accounts:

  • You grant us permission to access your account data as specified during authorization
  • You remain responsible for compliance with each platform's terms of service
  • You can revoke access at any time through your account settings
  • We will only access data necessary to provide our services

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Use the Service for spam or unsolicited communications

6. Payment and Billing

Paid features of our Service are billed in advance on a subscription basis. By subscribing:

  • You authorize us to charge your payment method for applicable fees
  • Subscriptions automatically renew unless cancelled
  • You can cancel your subscription at any time
  • Refunds are provided according to our refund policy

7. Data and Privacy

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by CRM Publish and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We reserve the right to:

  • Modify or discontinue the Service with reasonable notice
  • Perform maintenance that may temporarily affect availability
  • Suspend access for violations of these Terms

10. Limitation of Liability

To the maximum extent permitted by law, CRM Publish shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: kevin@solvify.se

Address: Plaza Cavalleria 1, B, 1b, Palma de Mallorca, Baleares 07012, Spain